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Financial Services

Increased engagement, value, and profitability through the provision and enhancement of customer data

Trusted by over 350 brands

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Data and solutions to maximise ROI

Often with extremely large customer bases, insurers and banks are inundated with customer data. However, ensuring it is accessible and valuable are significant challenges that many organisations face. With the provision and enhancement of data, we help improve marketing engagement and effectiveness, as well as delivering capabilities to transform business operations, addressing key issues, including:

Identifying the right types of customer to target and how best to acquire, retain, and
engage them

Inaccurate and incomplete data creating a lack of a single customer view and minimal cross-sell / upsell opportunities

Capability to bring new products and systems to market, and addressing new competition and knowledge gaps

Implementation issues when adopting a new technology platform and integrating new solutions



Proven solutions for Insurers and Banks

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Acquire and
engage

Targeted acquisition strategies and meaningful customer engagement with industry-leading data and modelling

Acquisition & Engagement

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Improve data
accuracy

Remove inaccurate data to improve compliance, efficiency, and marketing ROI

Suppressions

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Accurate customer information

Remove inaccurate data and improve completeness for better decision making and increased customer engagement

Data Cleansing

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Advanced customer segmentation

Comprehensive variables to enrich your customer data for advanced segmentation based on demographics, lifestyles, and behaviours

Enhance

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Optimise customer profitability

Advanced platform that enables a clear understanding of your customers' long term profitability and all the drivers

Customer Lifetime Value

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Complete data
view

Consolidate records, reduce
data costs and enhance
customer data quality

Single Customer View

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Improve decision making

Statistical technique that predicts customer behaviour so you can make informed decisions through outcome mapping

Propensity Modelling

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Understand customers for effective marketing

Bringing customers to life through profiling to inform marketing activity and optimise spend

Customer Profiling

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Deliver transformation and
increased performance

Data, systems, projects and structure to accelerate profitability improvement

Business Transformation

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Timely, insightful and
actionable outcomes

Data analytics, visualisations, dashboards and tooling
to solve real business challenges

Insight & Analytics


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Clever with data

Get in touch to find out how we can help your business address its current challenges

Contact us now

What We Do

  • Customer Acquisition & Engagement
  • Data Quality & Enhancement
  • Customer Insight & Propensity
  • Collections Improvement & Credit Risk
  • Business Assurance
  • Enterprise Solutions & Optimisation

Industries

  • Water
  • Energy
  • Financial Services
  • Retail
  • Telecoms & Media
  • Charity & Education
  • Other Industries

About

  • Clients
  • Our Team
  • Technology Credentials
  • Insights Library
  • News and Blog
  • Partners
  • Investors
  • Press and Media
  • Careers

Contact us

  • Main Switchboard:+44 (0)20 7089 6400
  • Email:enquiries@sagacitysolutions.co.uk
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