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Insights Library

Insights Library

Welcome to our Insights Library of reports and whitepapers, where our experts pen their knowledge and experience on a number of markets, platforms, technologies and challenges. We also collaborate with leading experts across our key sectors, collaborating on and featuring joint research.

How Insurers Can Navigate the Threat of Biased AI

5 Steps to Measuring the Real Value of Marketing Campaigns

The £3.2 billion spill: A Data-Driven
Fix for the Water Industry

DPDI Record
Keeping

Missing Millions: The Impact of
Revenue Leakage on UK Charities

Battle Lines Will Be Drawn Over Returns Charges

New Personal
Data Law

Missing Millions: The Impact of
Revenue Leakage on UK Business

Telco Mergers: How to Keep Customers Happy and Drive ROI

Data Reforms
Explained

How to...
Build Multi-Channel Campaigns

A Little Personalisation
Goes a Long Way

To Drive Profitability,
Telcos Need a Firmer Grip on
Their Value Levers

Bad Billing: How the Cost of Living Crisis is Being Worsened by Poor Data and a Lack of Trust

Value vs. Volume:
Carving Out a Systematic
Path to Profitability

Void Property
Data

Unleashing the Magic
of Mail

Three Steps to Turn Data into an Indispensable Strategic Tool

It’s Easy Being
(aware of who is)
Green

Data for Delivery - How Water Companies Can Top Ofwat Performance Tables

Dog Owners, Pet
Insurance and the Impact
of Covid-19

SME and Data Quality GDPR and Customer Data in UK SMEs

A Year of Transformation
Across Industries

Solving the Utilities Industry's Bad Debt Crises with Better Data

Closing Gaps in
Customer Data

Utilities Trend Report 2021:
Power to the People

Operationalising Artificial Intelligence and Machine Learning

How CSPs Can
Use Data to Drive
Success

Identifying Pockets of Profitability With a Value-Based Approach to Customers

Call Detail Record (CDR)
Reconciliation
Insights

Enhanced Occupier
Identification

Is Bad Data Affecting Your
Performance?

Testing - Why is it so
Important?

How Will Ofwat's New Pricing Regulations Impact Water Companies?

The Importance
of a Successful
Data Migration

Using New Technology
to Unlock the Value
in Your Data

Single Customer
View - How Can You
Achieve This?

The Fibre Revolution - Are You Ready to Turn Your Investment into Revenue?

How Will the New Ofgem Regulations Impact Energy Providers?

Data
at Your
Fingertips

Utilities Trend
Report 2018: Power to
the People

The Right to be Personal: Getting it Right for Consumers and for Business

Retail Trend Report 2017:

New World, New Consumer

The Power of
Data Science

Time for Insurers to Claw Back the Customer from the Meerkat

Clever with data

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