Delivering high value solutions for the energy industry
As the cost of living increase starts to impact consumer spending and payment behaviours, Energy suppliers are facing challenging times as they strive to minimise bad debt, support their customers and meet their regulatory obligations. Affordability, Vulnerability, Segmentation and Data Accuracy are just some of the challenges facing suppliers as they look to maximise the value of their existing base, whilst minimising risk and customer churn.
Knowing your customer is key to this challenge – whether that’s about who occupies the property, the level of credit risk, their income data or what tariff and support they need from you, it’s crucial to have the right data, forecasting and processes in place to support your customers and business success.