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  • Case Studies

Case Studies

Welcome to our case study library that showcases the considerable value our solutions and services have delivered for both blue-chip organisations and challenger brands. We have a selection of stories that demonstrate how our we have solved complex businesses challenges and delivered on tactical business issues across several industries.

 

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Investigating Domestic Properties for Occupancy Status
  • Rising property debt
  • High volumes of bills against empty properties
  • Confidence scoring 
  • Fictitious debt clean up
  • £300K billed to the named bill payer 
Request Case Study
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Driving Technology
Project Change
  • Dated technology delivery processes
  • Limited documentation
  • Impact analysis and recommendations
  • New processes, controls and training
  • 20% improvement in efficiency
Request Case Study
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Cleansing Core Customer Data for Improved Collections
  • Data health and quality check
  • Data cleanse and append 
  • Improved collections 
  • Reduction in client's debt position
  • £200K cash collected in 6 weeks  
Request Case Study
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Acquisition Strategy for Attracting New Customers
  • Customer acquisition growth
  • Customer profiling and data analysis 
  • Analysis of lookalike customers
  • Data-driven direct mail activity
  • 800% uplift ROI

 

Request Case Study
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Segmentation and Insights for Increased Revenue Share
  • Customer segmentation
  • Data and customer analysis
  • Purchasing pattern insight 
  • Macro approach
  • 50% increased revenue share
Request Case Study
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Creating Pet-Owner Specific Variables for Direct Marketing
  • Growth and insight targets
  • Profiling of existing customer base
  • Analytics and overlay of prospect data
  • Selection refinement
  • Direct mail campaign with 2.5x ROI
Request Case Study
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Optimising Data Quality for Fundraising Campaigns
  • 24m+ supporter base
  • Ineffective direct marketing
  • Screen and cleanse of donor data
  • Data segmentation and suppression
  • Better selections and £60k of savings
Request Case Study
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Customer Profiling for Expanded Sales Activity
  • Customer base growth targets
  • Data-driven customer profiling
  • Propensity modelling
  • Prospect identification and targeting
  • <275% of response target direct mail
Request Case Study
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Improving Customer Data for Cost Savings
  • Expensive, ineffective data suppression
  • Implementation of Connect API
  • Data suppression and flagging
  • Campaign-by-campaign processing
  • 50% cost saving 
Request Case Study
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What We Do

  • Customer Acquisition & Engagement
  • Data Quality & Enhancement
  • Customer Insight & Propensity
  • Collections Improvement & Credit Risk
  • Business Assurance
  • Enterprise Solutions & Optimisation

Industries

  • Water
  • Energy
  • Financial Services
  • Retail
  • Telecoms & Media
  • Charity & Education
  • Other Industries

About

  • Clients
  • Our Team
  • Technology Credentials
  • Insights Library
  • News and Blog
  • Partners
  • Investors
  • Press and Media
  • Careers

Contact us

  • Main Switchboard:+44 (0)20 7089 6400
  • Email:enquiries@sagacitysolutions.co.uk
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