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Our Team

Board

Anita Dougall

CEO & Founding Partner

Founded Sagacity: 2005

Expertise: Programme Delivery, Business & Systems Transformation, Debt Reduction, Customer Data Solutions, Commercial

Sector Specialisms: Financial Services, Telecommunications, Energy, Water

Harry Dougall

CFO & Founding Partner

Founded Sagacity: 2005

Expertise: Value Based Management, Revenue Assurance, Data Analytics & Insight, Programme Delivery, Corporate Governance

Sector Specialisms: Telecommunications, Energy, Water


Malka Townshend

COO & Founding Partner

Founded Sagacity: 2005

Expertise: Programme Delivery, Business Transformation, Debt Reduction, Process Optimisation, Operational Excellence

Sector Specialisms: Financial Services, Telecommunications, Energy, Water


Ian Peters

Chairman

Ian has extensive board level experience within Sagacity’s core sectors including Director of Customer Facing Strategy for Centrica overseeing North America, UK and Ireland. Prior to this, Ian was the Managing Director of British Gas for both the Residential and Business Sectors. Before embarking on his long and successful career in Utilities, Ian held various roles within NatWest and Royal Bank of Scotland.

In addition to Ian’s Advisory role for Sagacity he has an extensive executive portfolio which includes chairing the U.K. Health Security Agency and two private owned energy transition companies, as well as various other advisory roles in the public and private sector. Ian's professional background is primarily in financial services, energy, technology and utilities.


Jose Rodriguez

Director

Jose is a founder and Managing Partner of Queen’s Park Equity. He has over 20 years of experience in the private equity and financial services industry. He has a particular focus on pursuing buy & build strategies to grow businesses and has significant experience in backing companies in the tech and education sectors. He also sits on the board of Learndirect and DCSL GuideSmiths as a non-executive director on behalf of QPE. Jose holds an MBA from London Business School and a BSc in Economics from ITESM.


Kajen Mohanadas

Director

Kajen has 13 years of mid-market private equity experience, principally working closely with ambitious owner managers of businesses to facilitate the acceleration of profitable growth. He is a founding member of QPE and focusses primarily on investing in and supporting technology services businesses. Kajen currently sits on the board as a NED of DCSL GuideSmiths, a high growth digital transformation and outsourced software development partner. Prior to private equity, Kajen was a corporate finance adviser at EY, where he qualified as a Chartered Accountant and Canadian Imperial Bank of Commerce.



Management

Dan Ret

Chief Product Officer

Joined Sagacity: 2012

Expertise: Revenue Assurance, Billing, Audit, Business Process Outsourcing, Finance Operations

Sector Specialisms: Telecommunications, Energy, Water, Finance, Pharmaceuticals, Automotive

Chris Stephenson

Chief Technology Officer

Joined Sagacity: 2007

Expertise: Infrastructure & Cloud, Information Security, Application Architecture, Data Engineering & Architecture, Value Based Management

Sector Specialisms: Telecommunications, Energy, Financial Services


Dean Standing

Chief Revenue Officer

Joined Sagacity: 2022

Expertise: Data Strategy and CRM, Customer Acquisition and Engagement, Data Insight

Sector Specialisms: Insurance, Retail, Charity, Travel


Clare Livsey

Delivery Director

Joined Sagacity: 2022

Expertise: Client Delivery, Transformation, Collection, Operational Management, Training

Sector Specialisms: Residential and Business Energy, Home Services, Water


Paul Stevens

Technical Product Director

Joined Sagacity: 2006

Expertise: Data Quality, Software Development, Data Engineering & Management, Data Warehousing, Data Optimisation & Visualisation

Sector Specialisms: Telecommunications, Energy, Water, Financial Services


Ben Hodge

Data Product Director

Joined Sagacity: 2014

Expertise: Client Delivery, Business Analysis, Data Analysis, Revenue Assurance, Problem Solving

Sector Specialisms: Water, Energy, Telecommunications, Agriculture


Jamie Kilkenny

Finance Director

Joined Sagacity: 2024

Expertise: Financial Management, Financial Planning & Analysis, Treasury, Financial & Business Operations

Sector Specialisms: Marketing Services, Consultancy, Sport & Leisure



Adrian Gaughan

Director of Strategic Sales

Joined Sagacity: 2024

Expertise: Credit Risk, Digitising Customer Journeys, Credit Bureau, Fraud, Solutions Architecture, Transformation, Programme Delivery, Product Design, SaaS & Cloud Services

Sector Specialisms: Financial Services, Banking, Retail, Charity

Sam Jayes

Head of Client Services

Joined Sagacity: 2022

Expertise: Data based marketing, Insight and Analytics, Planning and Customer Engagement, Data Management, Cleanse and Integrated Solutions

Sector Specialisms: Financial Services, Retail, Charity, Utilities


Teddy Runcorn

Head of Delivery

Joined Sagacity: 2011

Expertise: Client Delivery, Programme and Change Management, Business Analysis, Training, Collections System Implementation & Optimisation

Sector Specialisms: Water, Energy, Telecommunications, Banking



Kevin Green

Head of Channel Partners

Joined Sagacity: 2022

Expertise: Direct Marketing, Data Validation, Data Enhancement, Partnership & Channel Development

Sector Specialisms: Demographics, Financial Services, Retail, Leisure


Alistair Gordon-Watt

Head of Service Operations

Joined Sagacity: 2020

Expertise: Consultancy, Managed Services, Process Improvement, Technical Delivery

Sector Specialisms: Telecommunications, Media, Manufacturing, Transportation & Logistics, Warehousing & Distribution


Duarte Cordeiro

Head of Technical Solutions Delivery

Joined Sagacity: 2022

Expertise: Data-based Solutions, Data Management, Cleanse & Integrated Solutions

Sector Specialisms: Retail, Insurance, Charity


Lisa Flanagan

Head of Analytics

Joined Sagacity: 2023

Expertise: Data Analytics, Data Strategy, Credit Risk, Collections, Programme Management

Sector Specialisms: Residential and Business Energy, Home Services, Water


Ruth Ratcliffe

Head of SME Client Consulting

Joined Sagacity: 2022

Expertise: Client Delivery, Transformation, Collections, Operational Management, Fraud, Third Party Management

Sector Specialisms: Residential and Business Energy, Telecoms, Water


Jeremy Morris

Head of Marketing Product Development

Joined Sagacity: 2022

Expertise: Data Matching, Data Quality, Data Modelling, Software Development, Agile Methodology

Sector Specialisms: Marketing, Retail, Insurance, Utilities

Maddi Thimont

Head of Legal

Joined Sagacity: 2024

Expertise: Commercial Contracts, Licensing, Outsourcing, Services Agreements, Data Protection, Regulatory, M&A

Sector Specialisms: Cloud Services & Infrastructure, Financial Services, Healthcare




Charlotte Ralph

Head of Agency

Joined Sagacity: 2022

Expertise: Direct Marketing, Data Validation, Data Enhancement, Partnership & Channel Development

Sector Specialisms: Charity, Financial Services, Retail, Media


Charlotte O'Connor

Finance Manager

Joined Sagacity: 2017

Expertise: Finance Management, Budgeting & Forecasting, Financial Reporting

Sector Specialisms: Finance & Payroll

Andy Bridges

DQ & Governance Manager

Joined Sagacity: 2022

Expertise: Data Protection and Privacy Regulations - UK GDPR , DPA 2018, PECR, DPID Bill, Information Security and Data Governance 

Sector Specialisms: Financial Services, Retail, Charity, Utilities



Advisors

Robin Young

Advisor

Robin has extensive board level experience across a range of blue chip organisations including Chief Operating Officer for Mitchells and Butlers. Prior to this, Robin was the Chief Operating Officer of the nationalised Bradford & Bingley/Northern Rock banks. His career history spans the globe and includes executive level roles for Ford, Procter & Gamble, McDonalds Group, GlaxoSmithKline, HBOS and Egg/Citigroup.

In addition to Robin’s role as Non-Executive Director for Sagacity, he is currently advising a portfolio of companies including Actual Experience, M6Toll and Boxarr as well as acting in an advisory capacity for a range of PE and wealth-management funds.



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What We Do

  • Customer Acquisition & Engagement
  • Data Quality & Enhancement
  • Customer Insight & Propensity
  • Collections Improvement & Credit Risk
  • Business Assurance
  • Enterprise Solutions & Optimisation

Industries

  • Water
  • Energy
  • Financial Services
  • Retail
  • Telecoms & Media
  • Charity & Education
  • Other Industries

About

  • Clients
  • Our Team
  • Technology Credentials
  • Insights Library
  • News and Blog
  • Partners and Investors
  • Press and Media
  • Careers

Contact us

  • Main Switchboard:+44 (0)20 7089 6400
  • Email:enquiries@sagacitysolutions.co.uk
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