- Home
-
What we do
What are you responsible for?
Find out more about the Sagacity services most relevant to you
-
Industries
- Water
- Energy
- Financial Services
- Retail
- Telecoms & Media
- Charity & Education
- Other Industries
What are you responsible for?
Find out more about the Sagacity services most relevant to you
Our product areas
-
About
What are you responsible for?
Find out more about the Sagacity services most relevant to you
- Careers
- Buy Data
- Contact Us
Energy
Reduced debt and more valuable customers powered by deep sector expertise coupled with solutions built specifically for the energy sector
Reducing risk, improving billing and maximising collections
From managing overdue payments, minimising bad debt, and providing customer support, to navigating Ofgem obligations, data compliance and data accuracy, our experience, solutions and services enable us to understand the complexities of client needs. We use data to address many of the sector’s key issues, including:
Incorrectly segmented customers, leading to tariff and payment solution inaccuracies
Poor quality and inaccurate data, impacting acquisition, retention and vulnerable support comms
Growing final debt due to inaccurate customer data and ineffective collections strategies
Avoidable and costly field visits, third-party contact, and collections activity
Lengthy and unresolved disputes and complaints leading to customer dissatisfaction
Poor quality and non-compliant affordability and vulnerability conversations
Inability to identify responsible bill payers and occupiers following a change of tenancy
Inadequate future forecasting, preventing effective planning and strategy development
Proven solutions for the Energy industry
Optimise debt recovery
processes and manage
exposure to credit risk
Remove inaccurate data to improve compliance, efficiency, and marketing ROI
Remove inaccurate data and improve completeness for better decision making and increased customer engagement
Improve bill payer intelligence
and increase customer
billing accuracy
Statistical technique that predicts customer behaviour so you can make informed decisions through outcome mapping
Reducing revenue and cost leakage through advanced analytics, control frameworks, and laser-focused improvement methodologies
Utilising modern technologies to provide an easy way to accelerate data analysis and commercial insight to make better decisions
Migrate data across systems to optimise business resource, system accessibility and data capability
Data, systems, projects and structure to accelerate profitability improvement
