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      What are you responsible for?

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      Billing, Credit & Debt

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  • Billing Credit & Debt

Billing, Credit & Debt

Power your profits - have richer data

Trusted by over 350 brands

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Billing, Credit & Debt Outcomes

Advanced data quality

Advanced data sets and capabilities to ensure your customer data is accurate, up to date and usable

Suppressions  Data Cleansing  Single Customer View

Occupier ID  Gap Sites  Linked Accounts

Improved debt management

Blueprint policies, processes and techniques
to significantly improve bad debt

Collections Improvement & Credit Risk

Better forecasting & decisioning

Modelling and data tools to drive insight for business forecasting and customer and operational decision-making

Propensity Modelling  Data Management

Reduce margin leakage

Using advanced analytics capability to identify and fix revenue and cost leakage to improve profit

Business Assurance

What our clients say...


Sean Murray - Head of Debt Transformation, E.ON
"Sagacity is a real partner, communication being very clear, direct and at pace. My main compliment is that they felt simply part of the team as we worked on the project together, never shirking away from responsibility to delivery and escalated issues/risks to me throughout the lifecycle of the project quickly. We loved working with such an engaging, fun, knowledgeable and driven team."" Read more
Kelly Macfarlane - Director of Customer Experience, Thames Water
"Sagacity’s approach and way of working is as valuable as their deep skills and expertise. The teams integrity, unwavering commitment and willingness to roll their sleeves up and work with us as the client to tackle some of the issues and opportunities identified has been a critical success factor. As a result we’ve not only been able to realise significant value but also change our processes and ways to working to make sure improvements are embedded and sustained." Read more
Mark Hardman - Finance Director, Virgin Media O2
"I have worked with Sagacity for the last few years to help shape our strategy and approach to billing assurance. I was incredibly impressed by the knowledge and expertise of the Sagacity team and their tenacity and ability to get things done in a complex business. Sagacity then went on to help drive through the changes required into the organisation and set up robust and regular governance framework and control environment. This helped to maintain the performance of the function and ensure any issues, if they did arise, would be detected early and addressed. I have no hesitation in recommending Sagacity for future engagements of this nature." Read more

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Clever with data

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What We Do

  • Customer Acquisition & Engagement
  • Data Quality & Enhancement
  • Customer Insight & Propensity
  • Collections Improvement & Credit Risk
  • Business Assurance
  • Enterprise Solutions & Optimisation

Industries

  • Water
  • Energy
  • Financial Services
  • Retail
  • Telecoms & Media
  • Charity & Education
  • Other Industries

About

  • Clients
  • Our Team
  • Technology Credentials
  • Insights Library
  • News and Blog
  • Partners
  • Investors
  • Press and Media
  • Careers

Contact us

  • Main Switchboard:+44 (0)20 7089 6400
  • Email:enquiries@sagacitysolutions.co.uk
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