This privacy notice tells you what to expect when:
Sagacity Solutions collects personal information. It applies to information we collect about visitors to our websites, people who send us an enquiry or a comment and job applicants;
Sagacity processes personal information on behalf of clients
When someone visits www.sagacitysolutions.co.uk, we collect standard internet log information and details of visitor behaviour patterns. We do this to find out things such as the number of visitors to the various parts of the site. We collect this information in a way which does not identify anyone. We do not make any attempt to find out the identities of those visiting our website. We will not associate any data gathered from this site with any personally identifying information from any source. If we do want to collect personally identifiable information through our website, we will be up front about this. We will make it clear when we collect personal information and will explain what we intend to do with it.
Cookies are small text files that are placed on your computer by websites that you visit. They are widely used in order to make websites work, or work more efficiently, as well as to provide information to the owners of the site.
The table below explains the cookies we use and why.
These cookies are used to collect information about how visitors use our site. We use the information to compile reports and to help us improve the site. The cookies collect information in an anonymous form, including the number of visitors to the site, where visitors have come to the site from and the pages they visited.
Most web browsers allow some control of most cookies through the browser settings. To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit www.allaboutcookies.org.
To opt out of being tracked by Google Analytics across all websites visit http://tools.google.com/dlpage/gaoptout.
We occasionally embed videos from the YouTube channel using YouTube’s privacy-enhanced mode. This mode may set cookies on your computer once you click on the YouTube video player, but YouTube will not store personally-identifiable cookie information for playbacks of embedded videos using the privacy-enhanced mode. To find out more please visit YouTube’s embedding videos information page.
When we receive a message from a person we will hold a record of the enquiry, either answering it directly or forwarding it to the appropriate person within Sagacity Solutions for that person to answer it. This normally contains the identity of the enquirer and any other individuals involved in the enquiry.
We will only use the personal information we collect to process the enquiry and to check on the level of service we provide.
We usually have to disclose the enquirer’s identity and certain other details to whoever will answer the enquiry. This is inevitable where, for example, the town of residence needs to be known in order to provide an accurate response. If an enquirer doesn’t want information identifying him or her to be disclosed, we will try to respect that. However, it may not be possible to handle an enquiry on an anonymous basis, especially if the nature of the enquiry is a complaint.
When individuals apply to work at Sagacity Solutions, we will only use the information they supply to us to process their application and to monitor recruitment statistics. Where we want to disclose information to a third party, for example where we want to take up a reference, we will not do so without informing them beforehand.
Personal information about unsuccessful candidates will be held for 12 months after the recruitment exercise has been completed, it will then be destroyed or deleted. We may retain de-personalised statistical information about applicants to help inform our recruitment activities, but no individuals are identifiable from that data.
Sagacity Solutions tries to meet the highest standards when collecting and using personal information. For this reason, we take any complaints we receive about this very seriously. We encourage people to bring it to our attention if they think that our collection or use of information is unfair, misleading or inappropriate. We would also welcome any suggestions for improving our procedures.
This privacy notice was drafted with brevity and clarity in mind. It does not provide exhaustive detail of all aspects of our collection and use of personal information. However, we are happy to provide any additional information or explanation needed. Any requests for this should be sent to the address below.
This privacy notice does not cover the links within this site linking to other websites. We encourage you to read the privacy statements on the other websites you visit.
We help our clients to manage data more effectively. We do this by processing their customer data to improve quality and verify their customers.
Before we process client data we check that our clients’ have the correct declarations in place and ensure that we have signed a Data Processing Agreement.
We process customer data in accordance with our client’s requests and will hold customer data in accordance with agreed data retention periods.
We keep our privacy notice under regular review. This privacy notice was last updated on 13th April 2021.