A Trusted Partner for Over 350 Brands

We have worked with some of the best-known brands in business, providing high quality software solutions and services for more than a decade. We’ve successfully delivered projects for blue chip and challenger brands across the UK and internationally.

But don’t just take our word for it

Jonathan Thackray - Chief Financial Officer, team.blue

"Sagacity has supported team.blue with an extremely complex data integration project to enable the shift to a single ERP system. Team.blue operates across 25 countries, has almost 100 billing systems, 35 payroll providers, c. 70 customer payment data flows. The complexity and scale of the project has been huge – however this really has been Sagacity at their best. Flexible when priorities and timelines change. Coming to the rescue several times to solve problems where others were not able to. I was reflecting earlier that again the team have proved that there isn’t anything they can’t do with data! They have provided genuine thought leadership in the design of the new systems platform and have constantly had our long-term interests as their core priority. I have engaged Sagacity several times across different companies and sectors and have never regretted it!"

Sean Murray - Head of Debt Transformation, E.ON

"Sagacity came onboard to support us in delivering a fully automated end-to-end debt management platform. They supported our business in a group wide procurement process leading to the delivery of a best-in-class partner delivering a cloud native, low code architecture which was specifically designed for debt management. Sagacity were diligent and very communicative throughout this process and supported us with invaluable knowledge of the industry and the technology players available on the market. They helped us see the wood from the trees on complex matters, simplifying for us to enable decision making at pace. They supported on procurement end-to-end including commercial oversight to ensure contracts were appropriate for a relatively new product in the market.
Sagacity then supported delivery and implementation, including gathering business requirements, building user stories, and working with partners on our behalf in a collaborative effort to drive implementation at pace. The Sagacity team was critical in our semi-agile style delivery at pace, from inception of user story to first customer in the platform within 18 weeks. Sagacity were flexible with their usual delivery model and worked with us to maintain our task of driving change in an agile way with ever changing customer requirements. This resulted in the full management solution being delivered in less than 10 months.
Sagacity is a real partner, communication being very clear, direct and at pace. My main compliment is that they felt simply part of the team as we worked on the project together, never shirking away from responsibility to delivery and escalated issues/risks to me throughout the lifecycle of the project quickly. We loved working with such an engaging, fun, knowledgeable and driven team."

Andy Lane - Marketing Director, ETEL (Kwik Fit)

"Working with Sagacity has been a game-changer for Kwik Fit. Their analytical data work has provided important insights that have significantly supported our new centre openings. The data-driven strategies and precise analytics offered by their team have not only helped us identify optimal locations but also streamline our operations effectively. The accuracy and depth of the analysis have led to informed decision-making, resulting in a smoother and more successful expansion process. We have seen a tangible improvement in our operational efficiency and overall performance, thanks to their expertise. We highly recommend Sagacity for any organisation seeking to leverage data analytics for strategic growth and planning. Their professional approach, attention to detail, and commitment to delivering actionable insights is highly valuable."

Mark Hardman - Finance Director, Virgin Media O2

"I have worked with Sagacity for the last few years to help shape our strategy and approach to billing assurance. I was incredibly impressed by the knowledge and expertise of the Sagacity team and their tenacity and ability to get things done in a complex business. Sagacity then went on to help drive through the changes required into the organisation and set up robust and regular governance framework and control environment. This helped to maintain the performance of the function and ensure any issues, if they did arise, would be detected early and addressed. I have no hesitation in recommending Sagacity for future engagements of this nature."

Claire Gilligan - Brand, Media & Advertising Manager, Amplifon

"The team are an absolute pleasure to work with and the data they deliver has led to incredible results."

Reuben Wheeler - CFO, Viasat World

""Sagacity were engaged to design and implement full end to end IT systems, including a shared service model for the Finance and Commercial functions, as part of our sale and carve-out to Private Equity. With a minimal brief, Sagacity used its proven methodology and engaging professional approach to connect with the teams across our multiple international sites and teams to obtain a detailed understanding of our operation. The robust exercise carried out by Sagacity ensured our processes ran smoothly and were supported by the technology post transition. This engagement on transitioning and carving out our operational model and SAP implementation managed by Sagacity accelerated our delivery, gained significant operational efficiencies and achieve huge costs savings. I have no hesitation in using Sagacity and would recommend them highly in this area which can often be sensitive and hard to navigate!""

Scott Sutton - Commercial Director, British Sugar

"When we engaged Sagacity I had reservations about the true benefit that they could deliver and because of past experience with other consultants, a certain level of scepticism. How wrong was I? Through my whole time of working with the team they changed my perception completely and even became part of our team. This was due to the fact they not only delivered what they suggested was possible but actually exceeded this. The financial benefit and lessons learnt were excellent and I cannot recommend them highly enough. In summary, a great company to deal with, super enthusiastic, talented, professional and personable team who deliver what they say. A pleasure to work with!"

Joanne Stradling - Director of Service Transformation, Redesign and Performance, Marie Curie

"Working with the team and having free access to a significant amount of insight and data enabled us to not only support our patients and staff during the on-going pandemic. It also ensured we could focus our resources closer to those people who required our vital services."

Mark Carroll - Head of Credit Risk, eir and Meteor

"Sagacity Solutions is one of the most consistently high performing companies I have ever worked with. They deliver what they say they will, and their focus on delivery management is what sets them apart from others in the field. Their understanding of data analytics and data quality challenges has been especially useful. I have used them across a number of projects and will continue to work with them into the future. When asked who I recommend for this kind of work, the first answer is always Sagacity Solutions."

Sharvil Shastri - Senior Insight Analyst, Telstra

"I used Sagacity to deliver a Customer Lifetime Value solution for our Consumer Mobiles and Bundle products. I found the Sagacity team to be professional, truly collaborative and invested into delivering a quality output. The teams VBM credentials became apparent very early in the piece, including their design of best fit methodologies & value reporting to match the use cases. A credit to the Sagacity team who worked around the time zone challenges to deliver the project in time and on budget. I was impressed with the quality of output at all stages of the project and would be happy to recommend them."

Chris Knight - Commercial Director, TalkTalk

"TalkTalk employed Sagacity to build out our customer value management capability through the provision of a customer level valuation model and the support to embed this systematically and culturally within the business. I have been impressed throughout with the flexible, collaborative working approach and the friendliness and integration of the dedicated team we were provided. Now that the project is complete, I am greatly satisfied with the quality of product that has been delivered, which is finding use-cases widely beyond our initial expectations and brief. I would happily work with Sagacity again and recommend them for a technical project of this kind."

Alan Gow - Managing Director, Virgin Mobile UK

"One of the most delivery focused and professional consultancies I have worked with. There was no time wasted on telling us what we already knew. I would not hesitate in using them again."

Brad May - CMO, Staysure

"Working collaboratively has been instrumental in enhancing our data and marketing strategy. We now have the capability to see an accurate, real-time view of our customer base – providing invaluable insight and enabling us to ensure we are taking a highly targeted and customer focussed approach. This has resulted in significant steps towards increasing our retention rates and LTV. We are excited to continue working with the team."

Mike Thomas - Finance Director, E.ON UK Retail

"I first used Sagacity in my previous role and I have always found their team professional, delivery focused and highly driven. I would unreservedly recommend them and have since employed them to work with my new team at E.ON Retail."

Jonathan Thackray - Pricing & Value Steering Director, EE

"I have used the full range of Sagacity Solutions’ services during my last two roles and now currently at Everything Everywhere. They are the only consultancy that I’ve ever seen 100% delivery rate from. I would unreservedly recommend them."

Iain Ranson - Head of Transformation Design Authority, UKAR (Northern Rock, Bradford & Bingley)

"From my initial meeting with Sagacity I found their level of professionalism and enthusiasm very impressive. The deadlines facing the team were extremely challenging and throughout the analysis and design phase the commitment to delivery was outstanding. I would highly recommend Sagacity to anyone wishing to engage a professional consultancy who delivers and who are also pleasant individuals to work with, even under pressure."

Cara Somers-Bayley - Director or Relationship Fundraising, Macmillan

"They are an extremely professional and flexible organisation to work with. All business decisions are made in full consultation, with Macmillan’s needs and requirements always remaining paramount. They consistently look to better their service, and offer advice and expertise to ensure Macmillan remain at the forefront of data quality. Refreshingly, they also continually look for ways to become more cost efficient and to pass cost savings to us."

David Bird - Director of Customer Operations, E.ON UK

"The team at Sagacity are absolutely focused on delivery. They bring a breadth of experience from other industries and have developed a strong positive reputation."

Peter Penfold - Head of Credit & Debt Management, E.ON UK

"I have worked with Sagacity for the last 3 years and they have been fundamental in delivering a number of complex and difficult cross-functional change programmes with significant benefits. I have found Sagacity a responsive, professional and delivery focused organisation that works extremely hard to ensure that they do what they have promised. The company has strong, credible leadership that takes an active approach to management of both the client relationships and the programmes they are handling. An excellent partner, advisor and advocate."

Keith Argent - Head of Collections, E.ON UK

"Sagacity has recently helped us to manage and deliver a hugely challenging multi-million pound project within E.ON. Over 100 people were involved throughout the project life cycle which affected over 3,000 advisors in our operation. Sagacity were crucial in giving the project the focus it needed to achieve a smooth go live into E.ON. Sagacity were involved at every stage, not just the management of the project but with all key activities including commercial negotiations, organisation design, testing, training, communications and reporting. Their hard work, focus on delivery and seamless integration with our internal team made the project a real success which without Sagacity we would not have achieved. We wholeheartedly recommend Sagacity to help drive operational change and will continue to use them for future initiatives."

Dave Page - CEO, Actual Experience

"We shared our business challenges with Sagacity who quickly identified the cause of the problems, worked collaboratively with our cross functional teams to develop the solutions. Sagacity drove the implementation into the business in a practical, timely and cost effective manner – very well received!"

Kully Phal - Head of Revenue Operations, Virgin Media O2

"Sagacity aren’t just a consultancy who comes in and completes a review and produces a nice fancy PowerPoint pack at the end. In my experience, they have utilised their vast knowledge and expertise and guided our business into areas of billing accuracy control frameworks that has been hugely beneficial to date, digging deep into data analytics and fully evidencing any findings. Great partnership. "

Kelly Macfarlane - Customer Experience Director, Thames Water

"Sagacity’s approach and way of working is as valuable as their deep skills and expertise. The teams integrity, unwavering commitment and willingness to roll their sleeves up and work with us as the client to tackle some of the issues and opportunities identified has been a critical success factor. As a result we’ve not only been able to realise significant value but also change our processes and ways to working to make sure improvements are embedded and sustained."

Stephen Jasper - Head of Finance Transformation & Systems, Virgin Media O2

"Having worked with Sagacity Solutions before, I knew who to turn to on our Finance Optimisation Project. Sagacity came in quickly and immediately took hold of the plan of activities to deliver the project on time: from communications, training, risks, and issues and drove all parties forward as a single team. The project delivered on time successfully with no issues."

Andrew Davies - Operations Director, Ancala Water Services

"Sagacity supported AWS with several projects aimed at improving data accuracy. Engagement, pace, and attention to detail were excellent throughout, with outputs of the work enabling improved productivity and output delivery."

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