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  • Case Studies

Case Studies

Welcome to our case study library that showcases the considerable value our solutions and services have delivered for both blue-chip organisations and challenger brands. We have a selection of stories that demonstrate how our we have solved complex businesses challenges and delivered on tactical business issues across several industries.

 

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Delivering Data Integrations for Centralised Systems and Reporting
  • Data warehouse limitations
  • Disconnected and siloed reporting
  • Data, rules, logic and integrations
  • New data lake and governance
  • Significant reduction in FTE cost
Request Case Study
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Data and Reporting Solution for Debt Management
  • Growing debt and lack of reporting
  • Architecture design
  • Automation and scalability
  • Dashboards, reporting and insight
  • Foundation and enabler for success
Request Case Study
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Data-Driven Direct Marketing for Supporter Acquisition
  • Prospect and acquire new supporters
  • Multi-channel campaign planning
  • Propensity modelling
  • Supporter base growth
  • Consistently improved results
Request Case Study
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Developing an Effective Brand Strategy Following a Client Rebrand
  • Client rebrand
  • Customer acquisition concerns
  • Offline marketing activity
  • Data selections and matchback analysis
  • >4x return on investment
Request Case Study
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Leveraging Data for Targeted Digital Marketing in Real Estate
  • Inefficient marketing activity
  • Customer and data analysis
  • Target audience segmentation
  • Prospect matching and append
  • 77% uplift through digital marketing
Request Case Study
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Applying Unallocated Payments to the Correct Accounts
  • Unable to allocate customer payments
  • Backlog of unidentifiable revenue 
  • Data cleanse for matching
  • Segmentation and analysis
  • £1.87m of payments allocated
Request Case Study
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New Billing System
Implementation
  • Sporadic, disconnected operations
  • Centralisation requirement
  • Review of practices and working
  • System implementation
  • 20% improvement in productivity
Request Case Study
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Reducing Marketing Costs Through Data Quality Improvements
  • Inefficient cleansing activities
  • Campaign analysis and data quality
  • Increased automation
  • Dashboards and reporting
  • 25% cost saving
Request Case Study
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Improving Operational Efficiency with a Single Customer View
  • Incomplete donor attribution
  • Targeted supporter growth
  • Data cleanse and Single Customer View
  • Improved data and intelligence
  • £30m in donations, correctly assigned
Request Case Study
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What We Do

  • Customer Acquisition & Engagement
  • Data Quality & Enhancement
  • Customer Insight & Propensity
  • Collections Improvement & Credit Risk
  • Business Assurance
  • Enterprise Solutions & Optimisation

Industries

  • Water
  • Energy
  • Financial Services
  • Retail
  • Telecoms & Media
  • Charity & Education
  • Other Industries

About

  • Clients
  • Our Team
  • Technology Credentials
  • Insights Library
  • News and Blog
  • Partners
  • Investors
  • Press and Media
  • Careers

Contact us

  • Main Switchboard:+44 (0)20 7089 6400
  • Email:enquiries@sagacitysolutions.co.uk
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