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Water
Experts in domestic and business water
The industry currently faces a unique set of challenges in terms of meeting the Outcome Delivery Indicators (ODIs) as part of the PR19 Business Case submissions and the need to improve cost efficiency whilst delivering affordability and vulnerability schemes for the most vulnerable customer groups.
We have seen a step change across the industry as a result of these challenges with innovation and data playing vital roles in providing cost-effective solutions to deliver the results needed to meet agreed company targets.
We work with domestic, wholesale and business water clients to help improve operational efficiency, maximise revenue opportunities and reduce debt through our innovative water industry solutions.
We have extensive experience in resolving many of the key issues that water companies currently need to address for PR19 including:
Increasing levels of customer complaints
Growing debt issue and poor collection rates
Billing problems due to inaccurate occupier information
Void property identification and management
Lost revenue due to missing occupier data for gap sites and split properties
Occupiers moving out, leaving unpaid bills
Incorrectly segmented customers, leading to billing tariff inaccuracies
Our experience
Our Water solutions are designed to specifically address your challenges and support you in successfully meeting your regulatory obligations.
Working across numerous providers in the industry, Sagacity has a strong understanding of our clients’ needs as well as the overall demands of the sector and a proven delivery track record.
Our clients experience significant benefits
Convert up to 80% of void properties into genuine customers to increase known customers and improve collections rates.
Reduce door step visits to verify occupants by up to 75% to drastically lower costs and improve operational efficiency.
Ensure levels of void properties are in line with Ofwat compliance and save on fines and non-compliance issues.
Tackling your challenges...
Improve collection rates by identifying and cleansing bad data
Reduce leakage and increase revenues through identification of gap sites
Help meet compliance targets by identifying occupiers of empty properties
Improve debt management by identifying customers who have moved house and not notified you
...Delivering significant results
Identifying domestic property movers and re-billing them at new addresses to deliver previously uncollected revenue.
We join the dots...
Get in touch to find out how we can help your business address its current challenges
