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Revenue Assurance Solutions
Revenue leakage can occur almost anywhere in a business. With multiple departments, systems and databases, it can be challenging to identify the root causes and quantify the extent. At Sagacity, we understand the impact of revenue leakage. Our tailored revenue assurance solutions are designed and proven to help organisations detect, prevent, and recover lost revenue.
Our approach
Our unique revenue assurance service provides a complete analysis of your processes. We implement solutions that ensure your revenue is reflective of what it should be. This means helping businesses identify areas where revenue leakage might be occurring, and providing the solutions to stop it. Backed by data analysis, our revenue assurance solutions work to help businesses prevent leakage and maximise profits.
Our approach combines our proprietary control frameworks, revenue assurance methodologies and data analytics to deliver significant revenue and cost improvements across any industry. Our revenue assurance service helps make sure your revenue is protected and that all business operations are sustainable, all while helping to generate the highest return possible. Get in touch with us to find out more about how we can help.
Identifying leakage in any business
Since introducing our Revenue Assurance solution, we have amassed a total of over £210 million in wins across the various organisations we've worked with, across both different business types and business functions.
£44m+
(21%)
£101m+
(47%)
£34m+
(16%)
£1.3m+
(1%)
£32m+
(15%)
Addressing real challenges
Revenue Assurance
Our revenue assurance solutions are suitable for almost any business in any industry. We identify revenue leakage in operational processes, customer journeys and product or service offerings to increase your bottom line. We combine our proprietary control frameworks, revenue assurance methodologies and data analytics to deliver significant revenue and cost improvements to your business.
Cost Assurance
Our cost assurance capabilities are designed to assure
business functions, operational processes and systems for optimum financial performance. We use investigation techniques and extensive analytics expertise to assure operational expenditure accurately, consistently and reliably. This includes our CDR Reconciliation solution for Telecoms call and minute assurance.
How it works
Our cost and revenue assurance solutions start with a short proof of concept where we assess your existing assurance capabilities and leakage improvement opportunities to see where we can help. Leading on from the proof of concept, we provide a managed service which continues to deliver business benefits and can be used to compliment any ‘business as usual’ assurance activities already in operation.
Driving measurable change
Reduce margin
leakage
Improve product and service customer compliance
Increase cash
recoveries
Improve discount and promotion compliance
Identification of operational process efficiencies
Improve regulatory
compliance
Operational process control improvements
Reduce customer
complaints
Best in class capabilities
Identification
Proactive process control assessment, data reconciliation and analysis activities leading to the identification of process control issues that cause revenue and cost leakage.
Compliance
Maintenance of various business rules, customer and regulatory compliances that enable the company to demonstrate a ‘best in class’ framework for process controls.
Controls
Creation of control frameworks for each end-to-end operational process, by product and service, to identify and assess their adequacy in minimising revenue and cost leakage.
Delivery
Process control issues quantification and root cause investigations leading to leakage recoveries and the implementation of enduring process fixes.
Monitoring
All process controls for every product and service in the various end-to-end processes are monitored to ensure revenue and cost leakages are minimised on an ongoing basis.
Governance
Provide regular updates to senior stakeholders in SteerCo forum, which provides direction, approvals, funding and barrier removal.
Delivering real benefits
£4.05m
increased revenue
£2m
cash collected
£1.2m
annual revenue opportunity
£3.3m
recovered from missed billing
£228k
annual revenue opportunity
£860k
total annual leakage saved
Latest blogs and insights
What is Revenue Assurance, and How Does it Work?
Revenue Assurance plays a critical role in maximising revenue, cash flow, and operational efficiency as well as delivering governance and control over an organisation’s processes that impact its finances.
The Benefits of Revenue Assurance in Telecoms
With bundles, tiered packages, limited offers and discounts, pricing can vary for different customers increasing the requirement for intuitive and accurate systems and processes to ensure everyone is billed correctly. This is where revenue assurance can help.
CDR Reconciliation Insights
It is vital that Telecoms providers have proactive, adaptive and accurate interconnect and reconciliation tools in place but maintaining accuracy between billing systems and switch data is a significant ongoing challenge.
We join the dots...
Get in touch to find out how we can help your business address its current challenges
