A control assessment to identify control weaknesses for investigation
Revenue Assurance
Reduce revenue leakage
Using advanced analytics capability to identify and fix revenue leakage to improve profit
Reducing revenue leakage
With multiple departments, processes, systems and databases, revenue leakage can occur in almost any business, but by identifying leakage in operational processes, customer journeys and product or service offerings, we ensure your revenue is as it should be. We combine our proprietary control frameworks, assurance methodologies and data analytics capabilities to deliver significant revenue improvements and 5 to 10 times return on investment.
Our approach
An in-depth review to quantify and analyse the control issues
Controls and improvement to initiate leakage recovery actions
Analysis is conducted on known leakage generators
Analysis is conducted on identified control weaknesses
Business cases are created based on the leakage issues identified
How it works
Our revenue assurance solutions start with a short proof of concept where we assess your existing assurance capabilities and leakage improvement opportunities to see where we can help. Leading on from the proof of concept, we provide a managed service which continues to deliver business benefits and can be used to compliment any ‘business as usual’ assurance activities already in operation.
Driving measurable change
Reduce margin leakage
Improve product and service customer compliance
Improve discount and promotion compliance
Operational process control improvements
Best in class capabilities
Identification
Proactive process control assessment, data reconciliation and analysis activities leading to the identification of process control issues that cause revenue leakage.
Compliance
Maintenance of various business rules, customer and regulatory compliances that enable the a ‘best in class’ framework for process controls.
Controls
Creation of control frameworks for each end-to-end operational process to identify and assess their adequacy in minimising revenue and cost leakage.
Delivery
Process control issues quantification and root cause investigations leading to leakage recoveries and the implementation of enduring process fixes.
Delivery
All process controls for every product and service in the various end-to-end processes are monitored to ensure revenue and cost leakages are minimised on an ongoing basis.
Governance
Provide regular updates to senior stakeholders in SteerCo forum, which provides direction, approvals, funding and barrier removal.
Delivering real benefits
Managing Missing Meter Reads for Improved Billing Accuracy
£1.5m
increased billing
Creation of Controls for Customer Contract Management
£1.2m
annual revenue opportunity