Cost Assurance

Reduce cost leakage

Using advanced analytics capability to identify and fix cost leakage to improve profit

Reducing cost leakage

With multiple suppliers, channels, processes and systems, cost leakage can occur in almost any business, but by identifying leakage in operational processes, supplier handoffs and contracted agreements, we ensure your costs are as they should be. We use investigation techniques and extensive analytics expertise to assure operational expenditure accurately, consistently and reliably, delivering 5 to 10 times return on investment.

Our approach

A control assessment to identify control weaknesses for investigation

An in-depth review to quantify and analyse the control issues

Controls and improvement to initiate leakage recovery actions

Analysis is conducted on known leakage generators

Analysis is conducted on identified control weaknesses

Business cases are created based on the leakage issues identified

How it works

Our revenue assurance solutions start with a short proof of concept where we assess your existing assurance capabilities and leakage improvement opportunities to see where we can help. Leading on from the proof of concept, we provide a managed service which continues to deliver business benefits and can be used to compliment any ‘business as usual’ assurance activities already in operation.

Driving measurable change

Reduce margin leakage

Improve product and service customer compliance

Improve discount and promotion compliance

Operational process control improvements

Best in class capabilities

Identification

Proactive process control assessment, data reconciliation and analysis activities leading to the identification of process control issues that cause revenue leakage.

Compliance

Maintenance of various business rules, customer and regulatory compliances that enable the a ‘best in class’ framework for process controls.

Controls

Creation of control frameworks for each end-to-end operational process to identify and assess their adequacy in minimising revenue and cost leakage.

Delivery

Process control issues quantification and root cause investigations leading to leakage recoveries and the implementation of enduring process fixes.

Delivery

All process controls for every product and service in the various end-to-end processes are monitored to ensure revenue and cost leakages are minimised on an ongoing basis.

Governance

Provide regular updates to senior stakeholders in SteerCo forum, which provides direction, approvals, funding and barrier removal.

Delivering real benefits

Increasing Revenue by Optimising the Broker Sales Process

£4.05m

increased revenue

Identifying and Rectifying Revenue Loss in the Sales Commission Process

£860k

total annual leakage saved