Assurance and Reporting for Wholesale Billing and Charging

Our telecommunications client was continually receiving significant invoices from another phone company which they could not validate against their internal wholesale billing system. In addition, the client was unable to verify their own billing to other phone companies as there was insufficient charging information stored to effectively manage the disputes and claims process.

Using our industry expertise, technical know how and extensive data capabilities, we developed a CDR Reconciliation solution to process billions of call detail records (CDRs) a month. Our solution applies rating and charging rules to the data, which results in a full and detailed reconciliation to be carried out on all invoices from other phone companies on a monthly basis. Using our detailed analytics, we provide monthly insight reporting with supporting evidence, enabling our client to validate and accurately assure incoming and outgoing wholesale billing.

See how our CDR Reconciliation solution recovered £3.3m from missed billing.