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Value Based Management

Sagacity Value Based Management

 

Identify your most valuable customers and establish how to optimise your profitability with our powerful value based management platform. The platform outputs are used to enhance commercial decisioning and support strategic initiatives.



Combine modules to drive lifetime value

Customer Segmentation

Identifying the customers and activities for valuation alongside their key commercial characteristics for segmentation

Customer Investment

Understand the cost of acquiring and retaining customers at both an individual and aggregated level

Churn Propensity

Predict a customer’s tenure based on their attributes and understand their propensity to churn

Transactional Billing Data

Obtain actual and forecasted billing figures for customers on an individual basis

In Life Cost Management

Understand the cost of managing customers on an individual and aggregated level

Providing insight down to the detail

Building on and maximising the ability to be profitable in the long term and considering the economic value of customers, our tool provides detailed measurement of individual customer value. This value is calculated using the customer’s monthly cashflows generated over their predicted tenure, less any customer investment. This detail enables our clients to make sound operational and strategic decisions to improve return on investment.

Customer dimensions are reviewed to identify key value drivers and areas of bad performance before our model results can be used to target areas of poor value performance and promote a shift in activity to higher return areas.



Delivering real benefits

Transforming into a Value Based Organisation

£12m

opex saving

CASE STUDY

Driving Customer Value Through Proposition Analysis

£4m

opex saving

CASE STUDY

Delivering Value Insights for Supplier Re-negotiation

£6m

additional savings

CASE STUDY

A sound structure that works

We have successfully implemented our value based management platform within the UK, Ireland, Eastern Europe and Australia. We have an experienced team of technical and business experts that come together to tackle every challenge.

But don't just take our word for it...

6 billion

Data records processed over three days

£12 million

OPEX saving due to process changes

4 million

Customer records cleansed for migration

2 million

Records processed monthly and shared between client systems

17.5 million

Records run through 35 data sources to deliver churn insights

1.7 billion

Data records output from our Customer Value Model


We join the dots...

Get in touch to find out how we can help your business address its current challenges

Contact us now

What We Do

  • Credit Risk
  • Revenue Assurance
  • Value Based Management
  • Data Management (DMSA)
  • Customer Data Solutions
  • Consulting

Core Industries

  • Water
  • Energy
  • Telecoms
  • Financial Services
  • Housing

About

  • Clients
  • Our Team
  • Technology Credentials
  • Insights Library
  • News & Blog
  • Investors & Partners
  • Press & Media
  • Careers

Contact us

  • Main Switchboard:+44 (0)1923 437 684
  • Email:enquiries@sagacitysolutions.co.uk
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