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Business Transformation

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Deliver transformation and increased performance

Data, systems, projects and structure to accelerate profitability improvement


 

We transform your business and technical infrastructure using our proven capabilities as a foundation for your unique requirements. Our team become a part of your organisation to fully understand the problem or scenario you are facing and assess your business, tools, systems, processes and people to procure the right solutions to support your transformation, including CRMs, debt management systems, ERPs, billing systems and more.

 We can couple this with full support on system implementations and are able to design and deliver operating structures to support and manage these systems as well as wider business change.

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Project Management

Applying planning and management principles to deliver projects on time and on budget

To ensure your transformations and change are delivered to the highest standards, we’ve iterated our approach based on twenty years of experience to enable our team to use the relevant project management methodologies (Agile and PRINCE2) to best suit the project and your business. We can deliver complex changes programmes and transformation involving multiple vendors and cross-functional teams, keeping the project goals and your needs above all else. Our team can also train your teams to adopt or work with your new transformation ensuring smooth operation.

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Systems Implementation

Identifying and implementing new and replacement systems to enhance operational efficiencies

Using our delivery approach and subject matter expertise, we can deliver new and replacement systems enabling your business to grow and improve. We’ve delivered multi-country finance systems, billing systems, and debt management systems on time and on budget, that provided immediate and significant business improvements to performance, productivity and profitability. We fully plan the implementation, engage the right stakeholders and map out an end-to-end plan with extensive testing before go-live. We re-define ways of working for you to smoothly and easily adopt the new system.

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Target Operating Model

Delivering operational effectiveness through the design and implementation of optimised operating models

We support organisational change end-to-end from organisation re-design through to implementation. Working closely with your HR team, we ensure communication, engagement and delivery supports your strategic needs whilst maintaining compliance with employment legislation. We know that no two target operating models are the same and that organisational priorities drive needs. Our team have experience in delivering Functional, Divisional, and Product structures across several sectors including energy, telecoms, financial services and technology.


What We Do

  • Customer Acquisition & Engagement
  • Data Quality & Enhancement
  • Customer Insight & Propensity
  • Collections Improvement & Credit Risk
  • Business Assurance
  • Enterprise Solutions & Optimisation

Industries

  • Water
  • Energy
  • Financial Services
  • Retail
  • Telecoms & Media
  • Charity & Education
  • Other Industries

About

  • Clients
  • Our Team
  • Technology Credentials
  • Insights Library
  • News and Blog
  • Partners
  • Investors
  • Press and Media
  • Careers

Contact us

  • Main Switchboard:+44 (0)20 7089 6400
  • Email:enquiries@sagacitysolutions.co.uk
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