Cleanse & Append

Ensure your customer data is clean, up to date and meets regulatory guidelines with our Cleanse and Append solution. The solution identifies and fixes errors, appends missing customer information and verifies existing customer data for improved billing accuracy.

The challenge

Bad data affects business

Maintaining customer data that is both correct and up to date is complicated as alongside changes to a customer's dynamic such as marital changes and moving home, issues such as typos, spelling mistakes and unpopulated fields often occur at onboarding.

This leads to poor data quality that can result in significant problems including missed customer communications, negative customer experience, reputational damage and regulatory compliance issues.

Furthermore, these issues can result in billing errors and poor collection rates driving business costs up and efficiency down.

These issues only worsen over time as poor data continues to go unaddressed resulting in a time-consuming and costly remediation activities.

Our solution

Transformation and enrichment

Cleanse and Append allows you to validate and improve the accuracy of your core customer data.

For individuals this includes correcting customers names, addresses, dates of birth, and contact information. For businesses this includes correcting company names, legal entities, director information, contact details, registered offices and trading addresses. In addition to cleansing your data our solution can append missing information, remove irregular content and resolve inconsistencies in your addresses.

Our solution uses leading edge technologies including Python and Spark to provide flexibility and high-speed processing power. This combined with our a highly experienced and responsive team enables us to work with your organisation to deliver data accuracy and insight in one package.