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Consulting
Our consulting and delivery services underpin almost everything we do and many of our solutions are available both as a one off and as a managed service. We pride ourselves on providing high quality services that minimise the disruption to your business and ensure a smooth delivery of your change. Historically, our consultancy expertise has been used to help deliver everything from new systems and technologies through to target operating models and cultural change.
One of the team
Regardless of project or solution, our consultants become a part of your team to ensure we deliver, as a team, what you need to realise your business benefits. Whether it is for a business change project, implementing one of our solutions or delivering a new leading-edge technology, our unique methodology has been developed to ensure assignments are delivered on time and with minimal disruption to your business.
Built on over ten years of in-depth experience, our operational and consulting expertise addresses every aspect of your change needs from creating and managing a detailed project plan, implementing your solution through to realising the business benefits. We ensure everything is covered to manage your project from start to finish.
Small business data consulting
We give small businesses the data and insights they need to grow in the right direction. Build your customer database with the option to buy quality customer data, fully tailored to your business goals. Plus, take your data further with our data enhancement services, which help you find out more about your customers with more precise insights, including customer segmentation, enrichment, social listening and more.
Build your customer database
As a small business owner, you may have limited consumer data which can impact your ability to scale. You may also not have sufficient internal resources (staff, budget, etc.) to run customer data acquisition campaigns and manage data effectively as larger firms.
Making use of our consumer databases can help you to reach new audiences and maximise sales. Consumer data is a key tool for gaining a deeper understanding of your customers, helping you to better inform strategic business decisions and marketing activities. This can help to save your small business time and money.
Grow with improved customer
data insights
Utilising data in the right way can help you to understand your customers, strategise more precise marketing campaigns, and develop your products and services with better accuracy. Knowing more about your customers, their interests, what they earn and spend, and even who they live with, gives small businesses the leverage to succeed in the future.
We help you enhance and improve the value of the customer data you already have. We uncover insights hidden in your data to help answer the questions your business needs to develop and grow.
Delivering real benefits
20%
improvement in productivity
>1m
customer accounts migrated
20%
improvement in efficiency
A wide range of capabilities
We support our clients to deliver large-scale business transformation ensuring that systems, tools, people and processes are aligned to realise your strategic vision. Using our flexible resource model, we are able to deliver your transformation as well as offer coaching and support for your internal teams. This ensures that your internal teams have the working knowledge and skills they need to continue to support the solution.
We support organisational change end-to-end from organisation re-design through to implementation. Working closely with your HR team, we ensure communication, engagement and delivery supports your strategic needs whilst maintaining compliance with employment legislation.
Our data migration solution provides multiple aspects to deliver a complete service. These include; data attribute and format identification, data health check and cleanse, migration criteria setting and validation, data migration analytics, data duplicate checking and extraction, and data ownership identification and governance. These ensure that data is accurate and up to date, prior to executing and delivering full migration activities.
We have extensive experience in successfully delivering complex change programmes involving multiple vendors and cross-functional teams; new systems and technologies; data migration and significant business change in both regulated and unregulated industries. We have a proven methodology which can be used for Waterfall, Agile and hybrid programme delivery.
We plan and implement your new systems and technologies to ensure accordance with time, cost and quality metrics. Our experience ranges from implementing new billing and new collections systems through new data sharing processes, new data architecture, new data management tools and new technologies.
Latest blogs and insights
Three Steps to Turn Data
into an Indispensable
Strategic Tool
Data can only be powerful when it is put to work. However, making data usable isn't always straightforward. Only proven data expertise can help implement a successful strategy.
A Year of
Data Transformation
Across Key Industries
Organisations must continue to take steps to address barriers like lack of actionable insights, data migration difficulties and data best practices to reap the full reward from their data.
How CSPs Can
Use Data to Drive
M&A Success
4 of the 10 biggest transactional mergers of all time involved telecoms. However, CSPs often struggle to merge the data when bringing together their customer bases.
We join the dots...
Get in touch to find out how we can help your business address its current challenges
