With the current UK housing crisis set to continue in the near future, the ever increasing need to improve tenant safety, the rise in illegal sub lettings and the restricted amount of housing stock, to name but a few, there has never been a greater need for timely, cost effective solutions for the management of social housing.
We have seen a step change within the sector with technology and data increasingly playing a vital role to deliver the results needed to address the housing sector challenges.
Having worked with several social housing providers we understand many of the key challenges being faced by the sector and have a range of sophisticated platform solutions to address these complex issues including:
Poor quality and inaccurate data
Additional / multi-tenant properties
Complying with Article 5 of GDPR “Every reasonable step must be taken to ensure that personal data that is inaccurate is erased or rectified without delay”
Limited self service capabilities resulting in increased operational and support costs
Households being supplied gas but unknown to the housing association due to incomplete data
Sagacity’s experience in managing customer data and occupancy verification across multiple industries has allowed us to accelerate the development of housing association capability. Our approach is vital in addressing the key challenges in the sector by enhancing the data, reviewing processes and introducing cost effective solutions. Our approach ensures an improvement in regulatory compliance and tenant experience while reducing the operational overheads.
Assess, fix and enrich poor customer data with our Cleanse & Append solution
Accurately verify known and additional tenants within your properties using our Tenancy Verification solution
Reduce leakage in your systems and processes to save costs and increase your bottom line with our Revenue Assurance expertise
Improve your debt position, transform your collections capabilities and minimise exposure to risk with our Credit Risk & Collections services
Our data quality solutions drive more accurate data to make it compliant and far more valuable to you. This cleaner, more useful data leads to improved visibility to help you manage your properties effectively and improve tenant experience. The use of technology is the most efficient and cost-effective way to verify who is living at a property and detect additional or alternative tenants as well as identify illegal subletting. Cleaner, more accurate data can support you in achieving GDPR compliance and meeting DPA responsibilities around ‘knowing your tenant’.
Analyse the quality of the data you hold on your tenants and identify inaccuracies, including names, dates of birth, addresses, telephone numbers and email information.
Cleanse, fix, and enrich your data using Sagacity’s data management solutions, verify your tenants against your housing stock and detect additional or alternative tenants to update your records.
Get in touch to find out how we can help your business address its current challenges