• Home
  • What we do

      What are you responsible for?

      Find out more about the Sagacity services most relevant to you

      Sales & Marketing

      Tech, Data & Ops

      Billing, Credit & Debt

      Our product areas

    • Customer Acquisition & Engagement
    • Data Quality & Enhancement
    • Customer Insight & Propensity
    • Collections Improvement & Credit Risk
    • Business Assurance
    • Enterprise Solutions & Optimisation
  • Industries

      What are you responsible for?

      Find out more about the Sagacity services most relevant to you

      Sales & Marketing

      Tech, Data & Ops

      Billing, Credit & Debt

      Our product areas

    • Water
    • Energy
    • Financial Services
    • Retail
    • Telecoms & Media
    • Charity & Education
    • Other Industries
  • About

      What are you responsible for?

      Find out more about the Sagacity services most relevant to you

      Sales & Marketing

      Tech, Data & Ops

      Billing, Credit & Debt

      Our product areas

    • Clients
    • Our Team
    • Technology Credentials
    • Insights Library
    • News and Blog
    • Partners
    • Investors
    • Press and Media
    • Contact
  • Careers
  • Buy Data
    • Online
    • API
  • Contact Us
  • Home
  • Case Studies

Case Studies

Welcome to our case study library that showcases the considerable value our solutions and services have delivered for both blue-chip organisations and challenger brands. We have a selection of stories that demonstrate how our we have solved complex businesses challenges and delivered on tactical business issues across several industries.

 

News image
Transforming Fundraising Success Through Data-Driven Direct Mail
  • Targeted donor base growth
  • Propensity modelling and prospect lists
  • Predictive analytics and segmentation
  • Data-driven direct mail campaigns
  • 1,000s of new donors generated
Request Case Study
News image
Transforming Direct Mail
Campaigns
  • Underperforming DM campaigns
  • Low response rates and conversions
  • Propensity modelling and prospecting
  • Personalised messaging
  • >0.80% response rate
Request Case Study
News image
Nullifying Residential Occupancy Periods to Reduce Bad Debt
  • Growing bad debt
  • Inaccurate occupancy periods
  • Occupier ID and data analysis
  • Implemented automated processing
  • £2m debt reduction
Request Case Study
News image
Reducing Debt on
Finalled Accounts
  • Finalled accounts analysis
  • Move out process improvements 
  • Control and monitoring processes
  • Improved customer communications
  • £2.5m of debt transferred 
Request Case Study
News image
Cleansing Core
Customer Data
  • Inaccurate & outdated customer data
  • Data health check, cleanse & append 
  • Data quality scoring
  • Customer segmentation & comms
  • 92% clean customer details 
Request Case Study
News image
Increasing Revenue by Optimising the Broker Sales Process
  • Increased broker sales volumes
  • Investigation and analysis
  • New processes and controls
  • Monitoring and governance
  • £4.05m increased revenue  
Request Case Study
News image
Recovering Missed Billing
Through Zero Consumption
Analysis
  • Zero consumption meter usage
  • Validation process investigation
  • Leakage identified
  • New controls and improved billing 
  • £2m cash collected  
Request Case Study
News image
Reducing Gap Sites and
Increasing Revenue
  • Service leakage and shrinking revenue
  • Address and billing reconciliation 
  • End-to-end process investigation
  • Customer contact and improved billing 
  • £2.6m annual revenue opportunity 
Request Case Study
News image
Early Identification of Change of Occupier and Tracking Where Customers Move To
  • Low collections and problem accounts 
  • Occupier identification and analysis
  • Customer base and debt segmentation
  • Gone aways and forwarding addresses
  • £2.1m reduction of bad debt 
Request Case Study
  • < Previous
  • 1
  • 2
  • 3
  • 4
  • Next >

What We Do

  • Customer Acquisition & Engagement
  • Data Quality & Enhancement
  • Customer Insight & Propensity
  • Collections Improvement & Credit Risk
  • Business Assurance
  • Enterprise Solutions & Optimisation

Industries

  • Water
  • Energy
  • Financial Services
  • Retail
  • Telecoms & Media
  • Charity & Education
  • Other Industries

About

  • Clients
  • Our Team
  • Technology Credentials
  • Insights Library
  • News and Blog
  • Partners
  • Investors
  • Press and Media
  • Careers

Contact us

  • Main Switchboard:+44 (0)20 7089 6400
  • Email:enquiries@sagacitysolutions.co.uk
Cyber EssentialsISO 27001
© 2025 Sagacity Solutions | Privacy Policy | Cookie Preferences | 120 Holborn, London EC1N 2TD. Company Registration No. 05526751.